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AWWA CSC59663 Software Selection: Features and Functions Are Nice, but What about Business Needs? Conference Proceeding by American Water Works Association, 04/07/2004 Orianne, Andre; Haupt, Greg; Cassidy, Paul Full Description This slide presentation outlines...
AWWA CSC59662 Understanding the Impact of Consumer Confidence Reports Conference Proceeding by American Water Works Association, 04/07/2004 Lazo, Jeff; Raucher, Bob; Hagenstad, Marca; Hurd, Bob; Rambo, Eric; Herrick, Charles; Pratt, Joanna Full Description The...
AWWA CSC59661 Customer Communication from Beginning to End Conference Proceeding by American Water Works Association, 04/07/2004 Westall, Bab; Crayton, Dee; Ingolia, Ellen Full Description This slide presentation outlines information on an effort by the...
AWWA CSC59660 The WSSC Customer Outreach Program: A Step Beyond Customer Service Conference Proceeding by American Water Works Association, 04/07/2004 Richardson, Al Full Description This paper discusses how a major water service disruption event defined the...
AWWA CSC59659 When Customers Speak...We'd Better Listen Conference Proceeding by American Water Works Association, 04/07/2004 Kolodziej, Ed; Taylor, Mark Full Description This slide presentation outlines information on customer satisfaction, focusing on...
AWWA CSC59658 Committing to Your Customers: Clarifying Performance Standards & Responsibilities Conference Proceeding by American Water Works Association, 04/07/2004 Harford, Peter Full Description This slide presentation outlines information on Australian...
AWWA CSC59657 Best in Class Practices in Meter Reading Management Conference Proceeding by American Water Works Association, 04/07/2004 Vargas, Tina Full Description This slide presentation outlines information on Colorado Springs Utilities' meter reading...
AWWA CSC59666 Revenue Cycle Management: Controlling Slow Pay/No Pay in Water Companies Conference Proceeding by American Water Works Association, 04/07/2004 Haas, Barbara Full Description This slide presentation outlines information on the problem of...
AWWA JAW59701 Journal AWWA - Effect of Chloramines on Ductile-Iron Pipe Gaskets of Various Eslastomer Compounds Journal Article by American Water Works Association, 04/01/2004 Bonds, Richard W. Full Description As the use of chloramination becomes more...
AWWA JAW59702 Journal AWWA - Modeling for Hydraulic Capacity Journal Article by American Water Works Association, 04/01/2004 Boxall, J.B.; Saul, A.J.; Skipworth, P.J. Full Description Pipes in distribution systems often become tubercolated,which can lead to an...
AWWA JAW59684 Journal AWWA - Water Beat -- Water News Roundup Journal Article by American Water Works Association, 04/01/2004 Full Description This bimonthly roundup features highlights of the hottest news stories of recent months. Topics covered include: Senate sinks...
AWWA JAW59700 Journal AWWA - Iron Coagulation and Direct Microfiltration to Remove Arsenic from Groundwater Journal Article by American Water Works Association, 04/01/2004 Ghurye, Ganesh; Clifford, Dennis; Tripp, Anthony Full Description This two-phase study...