BS PD ISO/IEC TS 33074:2020 Information technology. Process assessment. Process capability assessment model for service management

standard by BSI Group, 06/05/2020

Full Description

This document:

defines a process assessment model that relies on the process reference model published asISO/IEC TS 33054 that meets the requirements of ISO/IEC 33004 and that supports the performanceof an assessment by providing indicators for guidance on the interpretation of the process purposesand outcomes and the process attributes as defined in ISO/IEC 33020;

provides guidance, by example, on the definition, selection and use of assessment indicators.

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published: 06/05/2020 ISBN(s): 9780539056587 Number of Pages: 284 File Size: 1 file , 4.9 MB Same As: ISO/IEC TS 33074:2020 Product Code(s): 30399499, 30399499, 30399499