BS BIP 0031:2006 Achieving ISO/IEC 20000. Why people matter

Handbook / Manual / Guide by BSI Group, 03/31/2006

Full Description

Covers the roles and responsibilities of management and process owners. It emphasizes the importance of management commitment to best practice and staffing as part of the requirements of ISO/IEC 20000.

Also available as part of KIT 190.

Product Details

Published: 03/31/2006 ISBN(s): 0580474593 Number of Pages: 91 Product Code(s): 30143863