BS BIP 0038:2006 Achieving ISO/IEC 20000. Integrated service management

Handbook / Manual / Guide by BSI Group, 02/28/2006

Full Description

Advice on planning, designing and implementing integrated service management to provide better control, greater efficiency and opportunities for improvement.

Also available as part of KIT 190.

Product Details

Published: 02/28/2006 ISBN(s): 0580446425 Number of Pages: 127 Product Code(s): 30124750