ISO 22059:2020 Guidelines on consumer warranties/guarantees

standard by International Organization for Standardization, 02/01/2020

Full Description

ISO 22059:2020 specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.

This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).